Intercom

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Intercom, Inc.

4.1 (201 reviews) 100+ installsFree trial

Startup & SMBMid-MarketEnterpriseCommunicationAI ToolsSales & CRMAnalyticsProductivity True Agentic AI Multi-tenant

Overview

Description

Intercom is the only helpdesk designed for the AI Agent era, enabling automated customer support and personalized messaging. Intercom provides a comprehensive customer service platform featuring the Fin AI agent, which uses RAG to resolve queries autonomously. It integrates messaging, helpdesk ticketing, and proactive support tools to drive growth and customer satisfaction.

Additional information

Pricing

Free trial

Free trial available; Essential plan starts at $29/seat/month. Fin AI Agent is priced at $0.99 per outcome.; tiered plans available for support and messaging features.

Price modelFree trial

Rating4.1 / 5

Total installs100+

True agentic AIYes

Tenancy modelMulti-tenant

Vertical(s)—

CategoriesCommunication, AI Tools, Sales & CRM, Analytics, Productivity

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